The Scene
Positioned in the city’s newest and most predominant business district is a magnificent Thai restaurant, Thai Chili, situated at
The restaurant is easily able to accommodate 50 or more guest at a time in its modest dining area. The majority of the mid-day patrons that frequent this establishment are working class residents that enjoy an elegant meal within a brief time allowance. It doubles as a very popular location for the evening crowds. Thai Chili is an intimate restaurant with a very comfortable and pleasant ambience. The interior is tidy, bright and welcoming. Traditional Thai décor can be found eloquently placed throughout the dining room including stunning vases and handsome statues and very authentic art arranged on the walls. While the restaurant is less than 1200 square foot it is not overly decorated. The goal of Quanbei is to allow a great meal in a cozy environment. In order to meet the demand of its many patrons Thai Chili offers take -out to people on the go and delivery to the businesses and neighborhoods close by. Thai Chili Restaurant plans to develop and prepare itself for expansion and open new branches.
Customer Focus
Restaurateur Quanbei a 12-year veteran of the food & beverage industry takes pride in his elegantly prepared & artistically presented South-East Asian dishes. His philosophy is you forge a relationship with your guests, a relationship that helps your business grow and prosper. Exceptional customer service keeps people coming back. “Customer service starts at the top - with us owners and managers. We need to be living pictures of how we want our staff to treat customers. Having 12 plus years operating, owning and working in the food business and being a customer myself, I know what good customer service looks like. If I don't place a high value on the best customer service possible, then my staff won't make it a priority either”.
“When our customers are satisfied we are satisfied.” He follows by stating word of mouth is also a key to the continued success of our restaurant it brings our new customers, and we convert them to our regulars. The staff tries to remember each customer and make sure to suggest dishes that are based on their individual desires. Quanbei knows a restaurant isn’t just about cooking and serving food, and his customers prove it by returning again and again. Because we are small business we can deal with each complaint head on and fix the problems and learn from the experience. We have people return all the time that feel we have made our wrong into a right and they have become some of our best patrons.
Thai cuisine, known for balancing sour, sweet, and salty flavors with chili-infused heat, is represented at Thai Chili by freshly cooked noodles; myriad curries; deep-fried or sautéed fish; and chicken, beef, pork, or seafood in sweet chili or hot curry pastes. One of the most popular dishes that Thai Chili has is their Pad Thai, perhaps second only to Pad Prik Khing. Some of the other dishes that receive rave reviews are their Goan Pad Pik Kang and the every so tempting Seafood combo. Every dish has the traditional flavor that people who demand good Thai food expect. Thai food is internationally famous. Whether chili-hot or comparatively bland, harmony is the guiding principle behind each dish. Thai cuisine is essentially a marriage of centuries-old Eastern and Western influences harmoniously combined into something uniquely Thai. This is the characteristics of Thai food. All of the chefs are trained by Quanbei although he can be found working in the kitchen for up to ten hours a day in order to make sure that his food embodies his high standards. Some of the standards that are set are that the dishes not only taste incredible, but they must also have a rich and irresistible aroma followed by an extremely pleasing appearance. He believes that customer service starts in the kitchen even though the chefs and kitchen staff are not seen they are the heart of the restaurant.
Quanbei Zhao spends much time acquiring ingredients from larger cities such as
If you have the opportunity to come in to this fine establishment you will not be disappointed. The customers are always willing to offer their suggestions, and the staff is very well informed of what will make for a great experience in Thai food.
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Name: Thai Chili
Phone: 970-242-3299
Location: